19th April 2024, UK GDPR, ICO Certificate: ZB680901
1.1 This Privacy Policy (together with our Terms and Conditions and any other documents referred to in it) describes the type of information that we collect from you ("you/your") through the use of our services ("Services"), or the use of our website https://chesterphotofestival.com ("Website"), how that information may be used or disclosed by us and the safeguards we use to protect it.
1.2 Our Website and Services may contain links to third-party websites that are not covered by this Privacy Policy. We therefore ask you to review the privacy statements of other websites and applications to understand their information practices.
1.3 We have drafted this Privacy Policy to be as clear and concise as possible. Please read it carefully to understand our policies regarding your information and how we will treat it. By using or accessing our Website or the Services, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy.
1.4 This Privacy Policy may change from time to time, and your continued use of the Website or the Services is deemed to be acceptance of such changes, so please check periodically for updates. Please check back regularly to keep informed of updates to this Privacy Policy.
1.5 Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Website. If you do not accept and agree with this Privacy Policy, you must stop using our Website immediately.
1.6 You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
1.7 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. If you have any comments on this Privacy Policy, please email them to admin@chesterphotofestival.com.
2.1 Here are our details:
2.2 We respect your right to privacy and will only process personal information about you or provided by you in accordance with the Data Protection Legislation which for the purposes of this Privacy Policy shall mean: (i) the UK GDPR, (ii) the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK.
3.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
3.2 We may collect, use, store and transfer different kinds of personal data about you, grouped as follows:
3.3 Third Parties: We work closely with and receive information from third parties, including Dropbox, Google Docs, Microsoft OneDrive, Squareup Europe Ltd (Square), Ticketsource, and Eventbrite. This includes analytics providers such as Google Analytics to evaluate Website usage and performance metrics.
3.4 Aggregated Data: We collect, use and share statistical or demographic data. While derived from your personal data, it is not considered personal data in law as it does not directly or indirectly reveal your identity.
3.5 Special Categories: We do not collect any Special Categories of Personal Data (race, religion, health, etc.) or information about criminal convictions.
3.6 Lawful Basis: Under UK GDPR, we process data only if: (a) you have given consent; (b) it is necessary for a contract; (c) it is necessary for legal compliance; (d) it is necessary for vital interests; (e) it is for a task in the public interest; or (f) it is for our legitimate interests (such as financial payments).
4.1 We collect data via direct interactions (filling in forms, correspondence by post, phone, email, or WhatsApp). This includes data provided when you use Services, create an account, enter a competition/conference, or give feedback.
4.2 Usage Purposes: We use information to personalise your experience, deliver content, administer site features, and carry out our contracts with you. During the curatorial and organisational stage, further technical or logistical data may be processed and reflected in your Invoice.
4.3 Communications: If you have consented, we may send periodic emails. Existing customers will only be contacted electronically about things similar to what was previously sold. New customers are only contacted with explicit agreement.
4.4 Withdrawal: You can ask us to stop using your data or delete it at any time by contacting admin@chesterphotofestival.com, though this may limit our ability to provide Services.
5.1 We do not knowingly collect or use data from children under 18 years of age. If we learn such data has been collected, it will be deleted as soon as possible. It is your responsibility to obtain parental permission before providing information if you are under 18.
6.1 Legal Basis: In accordance with UK GDPR, we process your personal data (specifically your name and email address) for newsletter distribution based on your explicit consent provided at the point of subscription (e.g., via our Website, booking forms, or festival entry process).
6.2 Service Provider (Mailchimp): We use Mailchimp (a trading name of Rocket Science Group LLC) as our marketing automation platform. By subscribing, you acknowledge that the information you provide will be transferred to Mailchimp for processing in accordance with their privacy practices.
6.3 International Data Transfers: As Mailchimp is located in the United States, your data will be transferred outside the UK. We ensure these transfers are protected by appropriate legal safeguards, specifically the UK-US Data Bridge and Standard Contractual Clauses (SCCs), to ensure your data remains protected to UK standards.
6.4 Tracking Technologies: Our emails sent via Mailchimp may contain 'web beacons' or 'pixels' that track whether an email is opened or if links are clicked. This data is used in an aggregated format to help us improve the relevance of our festival communications.
6.5 Right to Withdraw: You have the right to withdraw consent at any time. As outlined in Section 12.2 of our Terms and Conditions, you may use the ‘unsubscribe’ link in our emails or contact info@chesterphotofestival.com to be removed immediately.
6.6 Retention: We will retain your email address for as long as your subscription is active. If you unsubscribe, we will retain your email on a 'suppression list' to ensure we respect your request and do not contact you again.
7.1 All cookies are used in accordance with current UK Cookie Law to distinguish users and improve the Website.
8.1 We may transfer your collected data to storage outside the UK. We take all reasonable steps to ensure it is treated as safely and securely as it would be within the UK and under the UK GDPR.
8.2 Security Measures: We have physical, electronic and managerial procedures to safeguard data. Access is limited to those with a business "need to know" who are subject to a duty of confidentiality. We have procedures to deal with suspected data breaches and will notify you and the regulator where legally required.
8.3 Encryption: Any payments made by you will be encrypted. We have implemented security measures such as a firewall to maintain a high level of security.
8.4 Retention: We typically keep personal data for the life of our relationship and up to seven years after the relationship has ended for legislative and tax requirements.
8.5 Disposal: Digital information is securely deleted or overwritten. Paper documents are destroyed permanently and securely by shredding.
9.1 We may disclose your information if we sell the business, to other businesses in our group, for legal obligations, or for fraud protection and credit risk reduction. Third parties are only permitted to use data for the purpose of fulfilling their contract with us.
10.1 Under UK GDPR, you have the right to:
11.1 Our terms and policies do not apply to other websites accessed via a link from our Website. We advise you to check their privacy policies before providing data.
12.1 If we change our Privacy Policy, we will post the changes on this page.
13.1 If we use personal data for automated decision-making that has a significant effect on you, you have the right to challenge the decision and request human intervention.
14.1 Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website.
15.1 By using our Website and by way of acknowledgement, you agree to our Privacy Policy.
16.1 We will use our best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy.
16.2 Any dispute shall not affect our ongoing obligations.
16.3 This Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales.
17.1 If you have any concerns about our use of your personal information, you can make a complaint to us at:
17.2 You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk.
It was founded in September 2023 and is available to public from 1st May 2024.
The 1st edition of the annual Chester Photo Festival is expected to take place in May 2025, after one year of work.